Last updated: May 19, 2026
By accessing or using the Recepcia AI platform ("Service"), operated by Recepcia ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
Recepcia provides an AI powered virtual receptionist and communication platform that includes voice calls, messaging, email, scheduling, customer management, product catalog tools, and ecommerce integrations. The Service is provided on a subscription basis with various plan tiers.
To use the Service, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree not to:
Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days' notice. Failure to pay may result in suspension or termination of your account.
The Service, including its design, features, and content, is owned by Recepcia and protected by intellectual property laws. You retain ownership of any data you upload to the Service. By using the Service, you grant us a limited license to process your data solely to provide the Service.
The Service uses artificial intelligence to generate responses, transcriptions, catalog extraction suggestions, and other content. While we strive for accuracy, AI generated content may contain errors. You are responsible for reviewing and verifying any AI generated content before relying on it.
Product catalog import (Image OCR and Import PDF) is preview-only: extracted names, prices, and categories are suggestions until you review and confirm save. You are solely responsible for the accuracy of product data published to your catalog, including menu prices, item names, and availability shown to customers through the AI receptionist and ecommerce features.
Your use of the Service is also governed by our Privacy Policy. We process your data in accordance with applicable data protection laws.
To the maximum extent permitted by law, Recepcia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill arising out of your use of the Service.
We may suspend or terminate your access to the Service at any time for any reason, including violation of these Terms. Upon termination, your right to use the Service will immediately cease. You may cancel your account at any time through your account settings.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
For questions about these Terms of Service, please contact us at legal@recepcia.ai.